Support Form

[RateU]

Requirement: XThreads
Last Update: 23 August 2011

We will try creating a simple Support Form with XThreads.
The form should depends on what our forum about.
In this example, we will create a form for plugins support.
If we want to make it a specific for our forum, just modify it.

Forum Settings:
Admin CP -> Forums & Posts -> Forum Management -> Add New Forum or Edit Forum

• Template Prefix: xtsupport_
• Language File Prefix: xtsupport_
• Offset forumdisplay {$colspan}: 1
  To make it "compatible" with thread rating on/off.
• Allow Blank Post Message: Yes
  If there is a simple issue only, probably the user only need to type it in the short description field. So, we set this to Yes.
  

Because we have a filter systems, maybe we can set the Default Sort By setting to Thread creation time. So, it is useless for user to bump their issue.

Create Custom Thread Fields:
Admin CP -> Configuration -> Custom Thread Fields

1. Short Description
   • Title: Short Description
   • Key: sdc
   • Description: Short description about this issue
   • Applicable Forums: 'select our support forum.'
   • Input Field Type: Textbox
   • Editable by / Required Field?: Everyone (required)
   • Display Format:
     
     Code:

     <if THIS_SCRIPT == 'showthread.php' then><tr><td class="tcat" colspan="2"><strong>{$GLOBALS['threadfields_x']['sdc']['title']}</strong></td></tr><tr><td class="trow1" colspan="2">{VALUE}</td></tr><else><div class="smalltext">{VALUE}</div></if><setvar fuid>$filters_set['__xt_uid']['selected'][$mybb->user['uid']]</setvar>

     ---

2. Forum URL
   • Title: Forum URL
   • Key: sur
   • Description: Your forum URL or URL for a specific area where your issue appear.
   • Applicable Forums: 'select our support forum.'
   • Input Field Type: Textbox
   • Editable by / Required Field?: Everyone (required)
   • Display Format:
     
     HTML Code

     <tr><td class="trow2" valign="top"><strong>{$GLOBALS['threadfields_x']['sur']['title']}</strong></td><td class="trow2" valign="top">{VALUE}</td></tr>

     ---

   • Text Mask Filter: URI (generic)
     
3. Plugin Issue
   • Title: Plugin Issue
   • Key: spi
   • Description: For which plugin you report this issue?
   • Applicable Forums: 'select our support forum.'
   • Input Field Type: Listbox
   • Field Input Height: 1
   • Values List:
     
     Code:

     1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29

     XThreads PHP in Templates / Complex Templates Template Conditionals Thread Tooltip Preview Cool Codes (Syntax Highlighter) Soft Delete Admin Can Login as Any User Moderated Usergroup(s) Hide Sigs of New Users Display Name / User Nickname Plugin Preparser Cache Admin Security vB Quote No Special Characters in Usernames Duplicate/Dissect Post Quick Thread PM to New Users Easy MyCodes Memberships in Profile Mod User Notes View New Subscribed Posts AdminCP Dropdown Menus Dynamic Board Stats Locked Thread Quick Reply Warning Visible Moderator Thread Notes Usergroup Lock Thread Starter Locking Search Auto-redirect No ALL-CAPS in Posts/PMs

     ---

     Modify it as our needs. In this example, we use plugins list in MyBB Hacks (please don't be angry to me, Yumi )

   • Editable by / Required Field?: Everyone (required)
   • Allow Filtering: Yes
   • Display Format:
     
     Code:

     <if THIS_SCRIPT == 'forumdisplay.php' then><div class="smalltext"><strong><a href="{$forumurl_q}filtertf_spi={VALUE}" title="View all issues about {VALUE}">{VALUE}</a></strong></div><else>{VALUE}</if><setvar spil>'<div style="text-align: center;" class="largetext"><a href="'.$forumurl_q.'filtertf_spi='.{VALUE}.'">'.{VALUE}.' v '.$GLOBALS['threadfields']['spv'].'</a></div>'</setvar><setvar issue_title>'Issue Title'</setvar><setvar selspl1>$filters_set['spi']['selected']['PHP in Templates / Complex Templates']</setvar><setvar selspl2>$filters_set['spi']['selected']['Cool Codes (Syntax Highlighter)']</setvar><setvar selspl3>$filters_set['spi']['selected']['Moderated Usergroup(s)']</setvar><setvar selspl4>$filters_set['spi']['selected']['Display Name / User Nickname Plugin']</setvar><setvar selspl5>$filters_set['spi']['selected']['Duplicate/Dissect Post']</setvar><setvar selspl6>$filters_set['spi']['selected']['Search Auto-redirect']</setvar><setvar selspl7>$filters_set['spi']['selected']['No ALL-CAPS in Posts/PMs']</setvar>

     ---

4. Plugin Version
   • Title: Plugin Version
   • Key: spv
   • Description: What is the plugin version you use?
   • Applicable Forums: 'select our support forum.'
   • Input Field Type: Textbox
   • Editable by / Required Field?: Everyone (required)
   • Text Mask Filter: Number (real)
     Modify it as our needs.
     
5. Issue Category
   • Title: Issue Category
   • Key: sgc
   • Description: General category of your issue
   • Applicable Forums: 'select our support forum.'
   • Input Field Type: Listbox
   • Field Input Height: 1
   • Values List:
     
     Code:

     Installation Upgrading Usage Other

     ---

   • Editable by / Required Field?: Everyone (required)
   • Allow Filtering: Yes
   • Display Format:
     
     HTML Code

     <tr><td valign="top" class="trow1"><strong>{$GLOBALS['threadfields_x']['sgc']['title']}</strong></td><td valign="top" class="trow1"><a href="{$forumurl_q}filtertf_sgc={VALUE}&amp;filtertf_spi={$GLOBALS['threadfields']['spi']}">{VALUE} &ndash; {$GLOBALS['threadfields']['spi']}</a></td></tr>

     ---

6. MyBB Version
   • Title: MyBB Version
   • Key: smv
   • Description: What MyBB version you use?
   • Applicable Forums: 'select our support forum.'
   • Input Field Type: Listbox
   • Field Input Height: 1
   • Values List:
     
     Code:

     1.4.14 1.6.0 1.6.1 1.6.2

     ---

   • Editable by / Required Field?: Everyone (required)
   • Display Format:
     
     Code:

     <if THIS_SCRIPT == 'showthread.php' then><tr><td class="trow2" valign="top"><strong>{$GLOBALS['threadfields_x']['smv']['title']}</strong></td><td class="trow2" valign="top">{VALUE}</td></tr><else>{VALUE}</if>

     ---

7. MyBB Knowledge
   • Title: MyBB Knowledge
   • Key: smk
   • Description: Your knowledge about the general usage of MyBB, including HTML and CSS.
   • Applicable Forums: 'select our support forum.'
   • Input Field Type: Listbox
   • Field Input Height: 1
   • Values List:
     
     Code:

     Beginner Novice Advance Guru

     ---

   • Editable by / Required Field?: Everyone (required)
   • Display Format:
     
     HTML Code

     <tr><td class="trow1" valign="top"><strong>{$GLOBALS['threadfields_x']['smk']['title']}</strong></td><td class="trow1" valign="top">{VALUE}</td></tr>

     ---

8. Clean Installation
   • Title: Clean Installation
   • Key: sci
   • Description: Check this checkbox if you have tried it in a fresh MyBB installation.
   • Applicable Forums: 'select our support forum.'
   • Input Field Type: Checkboxes
   • Values List:
     
     Code:

     Yes, I have tried it in a fresh MyBB installation

     ---

   • Editable by / Required Field?: Everyone
   • Multiple Value Delimiter:
     
     Code:

     , 

     ---

   • Hide Input Field: Yes
     
9. Plugin List
   • Title: Plugin List
   • Key: spl
   • Description: List other plugins you use in your forum, especially if you didn't try it in a clean installation yet.
   • Applicable Forums: 'select our support forum.'
   • Input Field Type: Multiline Textbox
   • Editable by / Required Field?: Everyone
   • Display Format:
     
     HTML Code

     <tr><td class="tcat" colspan="2"><strong>{$GLOBALS['threadfields_x']['spl']['title']}</strong></td></tr><tr><td class="trow1" colspan="2">{VALUE}</td></tr>

     ---

   • Hide Input Field: Yes
     
10. What Have I Done Before
    • Title: What Have I Done Before
    • Key: swd
    • Description: If this worked before, what have you done before this issue appear?
    • Applicable Forums: 'select our support forum.'
    • Input Field Type: Multiline Textbox
    • Editable by / Required Field?: Everyone
    • Display Parsing: Use MyBB Parser (MyCode)
    • MyBB Parser Options: Check all except Allow HTML.
    • Display Format:
      
      HTML Code

      <tr><td class="tcat" colspan="2"><strong>{$GLOBALS['threadfields_x']['swd']['title']}</strong></td></tr><tr><td class="trow1" colspan="2">{VALUE}</td></tr>

      ---

    • Hide Input Field: Yes
      
11. What I Have Tried To Solve It
    • Title: What I Have Tried To Solve It
    • Key: swt
    • Description: What did you do to solve this issue?
    • Applicable Forums: 'select our support forum.'
    • Input Field Type: Multiline Textbox
    • Editable by / Required Field?: Everyone
    • Display Parsing: Use MyBB Parser (MyCode)
    • MyBB Parser Options: Check all except Allow HTML.
    • Blank Replacement Value:
      
      Code:

      <if $GLOBALS['threadfields']['sci'] then><tr><td class="tcat" colspan="2"><strong>{$GLOBALS['threadfields_x']['swt']['title']}</strong></td></tr><tr><td class="trow1" colspan="2">{$GLOBALS['threadfields']['sci']}</td></tr></if>

      ---

    • Display Format:
      
      Code:

      <tr><td class="tcat" colspan="2"><strong>{$GLOBALS['threadfields_x']['swt']['title']}</strong></td></tr><tr><td class="trow1" colspan="2">{$GLOBALS['threadfields']['sci']}{VALUE}</td></tr>

      ---

    • Hide Input Field: Yes
      
12. Private Info
    • Title: Private Info
    • Key: spo
    • Description: If you have any private info needed to include with this issue report, put it here. Only staff can view it. Use this only for private info.
    • Applicable Forums: 'select our support forum.'
    • Input Field Type: Multiline Textbox
    • Editable by / Required Field?: Everyone
    • Display Parsing: Use MyBB Parser (MyCode)
    • MyBB Parser Options: Check all except Allow HTML.
    • Display Format:
      
      HTML Code

      <br /><div class="pm_alert" style="text-align: left; font-size: 12px;"><strong>{$GLOBALS['threadfields_x']['spo']['title']}</strong><br />{VALUE}</div><br />

      ---

    • Viewable by Usergroups: Administrators, Super Moderators, Moderators.
      Modify it as our needs.
    • Unviewable Value:
      Code:

       

      ---

    • Hide Input Field: Yes
      
13. Issue Status
    This is for mark a thread/issue as solved issue. We also have a custom moderator tools to mark thread(s) as solved (see Custom Moderator Tools section)
    • Title: Issue Status
    • Key: sis
    • Description: Please edit this status if your issue has been solved.
    • Applicable Forums: 'select our support forum.'
    • Input Field Type: Listbox
    • Field Input Height: 1
    • Values List:
      
      Code:

      Unsolved Solved

      ---

    • Editable by / Required Field?: Everyone (required)
    • Allow Filtering: Yes
    • Formatting Map List:
      • Value: Unsolved
        Displayed Output:
        
        Code:

        <if THIS_SCRIPT == 'showthread.php' then><tr><td class="trow2" valign="top"><strong>{$GLOBALS['threadfields_x']['sis']['title']}</strong></td><td class="trow2" valign="top"><a href="{$forumurl_q}filtertf_sis=Unsolved" style="color: red;"><strong>Unsolved</strong></a></td></tr><else> unsolved</if>

        ---

      • Value: Solved
        Displayed Output:
        
        Code:

        <if THIS_SCRIPT == 'showthread.php' then><tr><td class="trow2" valign="top"><strong>{$GLOBALS['threadfields_x']['sis']['title']}</strong></td><td class="trow2" valign="top"><a href="{$forumurl_q}filtertf_sis=Solved" style="color: green;"><strong>Solved</strong></a></td></tr><else> solved</if><setvar issue_status>'Solved'</setvar>

        ---

      Code:

      Unsolved{|}<if THIS_SCRIPT == 'showthread.php' then><tr><td class="trow2" valign="top"><strong>{$GLOBALS['threadfields_x']['sis']['title']}</strong></td><td class="trow2" valign="top"><a href="{$forumurl_q}filtertf_sis=Unsolved" style="color: red;"><strong>Unsolved</strong></a></td></tr><else> unsolved</if> Solved{|}<if THIS_SCRIPT == 'showthread.php' then><tr><td class="trow2" valign="top"><strong>{$GLOBALS['threadfields_x']['sis']['title']}</strong></td><td class="trow2" valign="top"><a href="{$forumurl_q}filtertf_sis=Solved" style="color: green;"><strong>Solved</strong></a></td></tr><else> solved</if><setvar issue_status>'Solved'</setvar>

      ---

14. Additional Category
    This is an additional issue category, settable by staff only. Probably this is as high priority issue. We have a Custom Moderator Tool for this field.
    • Title: Additional Category
    • Key: sac
    • Description: Mark additional category for this issue.
    • Applicable Forums: 'select our support forum.'
    • Input Field Type: Listbox
    • Field Input Height: 1
    • Values List:
      
      Code:

      Security Plugin Conflict Bug

      ---

    • Editable by / Required Field?: Administrators
      Or we can select Custom (specify usergroups), then select which usergroups can set this setting in Editable by Usergroups setting.
    • Allow Filtering: Yes
    • Blank Replacement Value:
      Code:

      <?=' normthread'?>

      ---

      Because we need a space there.

    • Formatting Map List:
      • Value: Security
        Displayed Output: spacesecurity
      • Value: Plugin Conflict
        Displayed Output: spaceconflict
      • Value: Bug
        Displayed Output: spacextsbug
        
      Code:

      Security{|} security Plugin Conflict{|} conflict Bug{|} xtsbug

      ---

15. Solution Post
    This is for a button used for marking a post as Solution Post (thank you very much, Yumi ).
    This button will mark the issue thread as Solved Issue automatically.
    • Title: Solution Post
    • Key: xtspt_solvepost
    • Applicable Forums: 'select our support forum.'
    • Input Field Type: Textbox
    • Maximum Text Length: 10
    • Field Input Width: 20
    • Capture Tab Key: No
    • Blank Replacement Value:
      
      Code:

      <setvar xtsviewable>($mybb->user['uid'] == $thread['uid'] || is_moderator($fid, '', $mybb->user['uid'])) && THIS_SCRIPT == 'showthread.php'</setvar> <setvar firstpost>$tplvars['xtsviewable'] ? get_post($thread['firstpost']) : ''</setvar> <setvar solvebutton1>$tplvars['xtsviewable'] ? ' --><form action="editpost.php" method="post"><input type="hidden" name="my_post_key" value="'.$mybb->post_code.'" /><input type="hidden" name="action" value="do_editpost" /><input type="hidden" name="pid" value="'.$thread['firstpost'].'" /><input type="hidden" name="xthreads_sis" value="Solved" /><input type="hidden" name="xthreads_xtspt_solvepost" value="' : ''</setvar> <setvar solvebutton2>$tplvars['xtsviewable'] ? '" /><input type="submit" value="Mark this post as solution" /></form><!-- ' : ''</setvar>

      ---

    • Display Format:
      
      Code:

      1 2 3 4 5 6 7 8 9 10

      <setvar xtsviewable>($mybb->user['uid'] == $thread['uid'] || is_moderator($fid, '', $mybb->user['uid'])) && THIS_SCRIPT == 'showthread.php'</setvar> <setvar firstpost>$tplvars['xtsviewable'] ? get_post($thread['firstpost']) : ''</setvar> <setvar solvebutton1>$tplvars['xtsviewable'] ? ' --><form action="editpost.php" method="post"><input type="hidden" name="my_post_key" value="'.$mybb->post_code.'" /><input type="hidden" name="action" value="do_editpost" /><input type="hidden" name="pid" value="'.$thread['firstpost'].'" /><input type="hidden" name="xthreads_xtspt_solvepost" value="' : ''</setvar> <setvar solvebutton2>$tplvars['xtsviewable'] ? '" /><input type="submit" value="Mark this post as solution" /></form><!-- ' : ''</setvar> <setvar solved>{VALUE} && $tplvars['issue_status'] == 'Solved' && THIS_SCRIPT == 'showthread.php'</setvar> <setvar post>$tplvars['solved'] ? get_post(intval({VALUE})) : ''</setvar> <if $tplvars['post']['pid'] && $tplvars['post']['tid'] == $thread['tid'] && $tplvars['post']['visible'] then> <tr><td class="solved largetext" colspan="2"><a href="{$threadurl_q}pid={$tplvars['post']['pid']}#pid{$tplvars['post']['pid']}"><span style="color: green;"><strong>Solution Post</strong></span></a> by <a href="<?=get_profile_link(intval($tplvars['post']['uid']))?>"><strong><func htmlspecialchars_uni>{$tplvars['post']['username']}</func></strong></a></td></tr> <setvar solvepostcss>array($tplvars['post']['pid'] => ' solved')</setvar> </if>

      ---

    • Underlying Data Type: Integer (unsigned)
    • Hide Input Field: Yes
      

Create Templates
Admin CP -> Templates & Style -> Templates -> Global Templates.

1. xtsupport_editpost_first
   
   HTML Code

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   <html> <head> <title>{$mybb->settings['bbname']} - {$lang->xtsupport_edit_post}</title> {$headerinclude} <script type="text/javascript" src="jscripts/post.js?ver=1400"></script> </head> <body> {$header} {$preview} {$post_errors} {$attacherror} <form action="editpost.php?pid={$pid}&amp;processed=1" method="post" enctype="multipart/form-data" name="input"> <input type="hidden" name="my_post_key" value="{$mybb->post_code}" /> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" class="tborder"> <tr> <td class="thead" colspan="2"><strong>{$lang->xtsupport_edit_post}</strong></td> </tr> <tr> <td class="trow2" valign="top"> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" width="100%"> <tr> <td> <strong>{$lang->subject}</strong><br /> {$prefixselect}<input type="text" class="textbox" name="subject" size="40" maxlength="85" value="{$subject}" tabindex="1" /> </td> </tr> {$extra_threadfields} </table> </td> <td class="trow2" valign="top"> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" width="100%"> <tr> <td> <strong>{$lang->xtsupport_your_message}</strong><br /> <textarea name="message" id="message" rows="20" cols="70" tabindex="3">{$message}</textarea> {$codebuttons} </td> </tr> {$tfinputrow['sci']} </table> </td> </tr> </table> <br /> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" class="tborder"> <tr> <td class="thead" colspan="2"><strong>{$lang->xtsupport_edit_post2}</strong></td> </tr> <tr> <td class="trow2" valign="top"> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" width="100%"> {$tfinputrow['spl']} {$tfinputrow['spo']} </table> </td> <td class="trow2" valign="top"> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" width="100%"> {$tfinputrow['swd']} {$tfinputrow['swt']} {$tfinputrow['sac']} </table> </td> </tr> </table> <br /> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" class="tborder"> <tr> <td class="thead" colspan="2"><strong>{$lang->xtsupport_edit_post3}</strong></td> </tr> {$loginbox} <tr> <td class="trow1" valign="top" width="20%"><strong>{$lang->post_options}</strong></td> <td class="trow1"><span class="smalltext"> <label><input type="checkbox" class="checkbox" name="postoptions[signature]" value="1" tabindex="6"{$postoptionschecked['signature']} /> {$lang->options_sig}</label> {$disablesmilies}</span> </td> </tr> {$subscriptionmethod} {$pollbox} </table> {$attachbox} <br /> <div align="center"><input type="submit" class="button" name="submit" value="{$lang->xtsupport_update_post}" tabindex="3" accesskey="s" /> <input type="submit" class="button" name="previewpost" value="{$lang->xtsupport_preview_post}" tabindex="4" /></div> <input type="hidden" name="action" value="do_editpost" /> <input type="hidden" name="posthash" value="{$posthash}" /> <input type="hidden" name="attachmentaid" value="" /> <input type="hidden" name="attachmentact" value="" /> </form> <br /> <form action="editpost.php" method="post" name="editpost"> <input type="hidden" name="my_post_key" value="{$mybb->post_code}" /> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" class="tborder"> <tr> <td class="thead" colspan="3"><strong>{$lang->delete_post}</strong></td> </tr> <tr> <td class="trow1" style="white-space: nowrap"><input type="checkbox" class="checkbox" name="delete" value="1" tabindex="9" /> <strong>{$lang->delete_q}</strong></td> <td class="trow1" width="100%">{$lang->delete_1}<br /><span class="smalltext">{$lang->delete_2}</span></td> <td class="trow1"><input type="submit" class="button" name="submit" value="{$lang->delete_now}" tabindex="10" /></td> </tr> </table> <input type="hidden" name="action" value="deletepost" /> <input type="hidden" name="pid" value="{$pid}" /> </form> {$footer} </body> </html>

   ---

2. xtsupport_forumdisplay_announcements_announcement
   
   HTML Code

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   <tr> <td align="center" class="{$bgcolor}" width="2%">&nbsp;</td> <td align="center" class="{$bgcolor}" width="2%">&nbsp;</td> <td align="center" class="{$bgcolor}" width="2%"><img src="{$theme['imgdir']}/{$folder}.gif" alt=""/></td> <td class="{$bgcolor}"> <a href="{$announcement['announcementlink']}"{$new_class}>{$announcement['subject']}</a> <div class="author smalltext">{$announcement['profilelink']}</div> </td> <td align="center" class="{$bgcolor}">-</td> <td align="center" class="{$bgcolor}"><span class="smalltext">{$postdate} {$posttime}</span></td> {$modann} </tr>

   ---

3. xtsupport_forumdisplay_thread
   
   HTML Code

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   <tr> <td align="center" class="{$bgcolor}{$thread_type_class}{$GLOBALS['threadfields']['sis']}" width="2%">&nbsp;</td> <td align="center" class="{$bgcolor}{$thread_type_class}{$GLOBALS['threadfields']['sac']}" width="2%">&nbsp;</td> <td align="center" class="{$bgcolor}{$thread_type_class}" width="2%"><img src="{$theme['imgdir']}/{$folder}.gif" alt="{$folder_label}" title="{$folder_label}" /></td> <td class="{$bgcolor}{$thread_type_class}"> {$attachment_count} <div> <span>{$prefix} {$gotounread}{$thread['threadprefix']}<a href="{$thread['threadlink']}" class="{$inline_edit_class} {$new_class}" id="tid_{$inline_edit_tid}">{$thread['subject']}</a>{$thread['multipage']}</span> {$GLOBALS['threadfields']['sdc']} <div class="author smalltext"><a href="{$forumurl_q}filterxt_uid={$thread['uid']}" title="{$lang->xtsupport_find_threads_author}">{$lang->xtsupport_submitted_by}</a> {$thread['profilelink']}</div> </div> </td> <td align="center" class="{$bgcolor}{$thread_type_class}"><a href="javascript:MyBB.whoPosted({$thread['tid']});">{$thread['replies']}</a>{$unapproved_posts}</td> <td class="{$bgcolor}{$thread_type_class}" style="text-align: right;"> {$GLOBALS['threadfields']['spi']} <span class="lastpost smalltext">{$lastpostdate} {$lastposttime}<br /> <a href="{$thread['lastpostlink']}">{$lang->lastpost}</a>: {$lastposterlink}</span> </td> {$modbit} </tr>

   ---

4. xtsupport_forumdisplay_threadlist
   
   HTML Code

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   <div class="float_left"> {$multipage} </div> <div class="float_right"> {$newthread} </div> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" class="tborder" style="clear: both;"> <tr> <td class="thead" colspan="{$colspan}"> <div class="float_left"> <a href="{$forumurl}"><strong>{$foruminfo['name']}</strong></a> </div> <div class="float_right"> <form action="{$forumurl}" method="post"> <select name="filterxt_uid"> <option value="">{$lang->xtsupport_all_threads}</option> <option value="{$mybb->user['uid']}"{$GLOBALS['tplvars']['fuid']}>{$lang->xtsupport_my_threads}</option> </select> <select name="filtertf_sis"> <option value="">{$lang->xtsupport_all_status}</option> <option value="Unsolved"{$filters_set['sis']['selected']['Unsolved']}>Unsolved</option> <option value="Solved"{$filters_set['sis']['selected']['Solved']}>Solved</option> </select> <select name="filtertf_spi"> <option value="">{$lang->xtsupport_all_plugins}</option> <option value="XThreads"{$filters_set['spi']['selected']['XThreads']}>XThreads</option> <option value="PHP in Templates / Complex Templates"{$GLOBALS['tplvars']['selspl1']}>PHP in Templates / Complex Templates</option> <option value="Template Conditionals"{$filters_set['spi']['selected']['Template Conditionals']}>Template Conditionals</option> <option value="Thread Tooltip Preview"{$filters_set['spi']['selected']['Thread Tooltip Preview']}>Thread Tooltip Preview</option> <option value="Cool Codes (Syntax Highlighter)"{$GLOBALS['tplvars']['selspl2']}>Cool Codes (Syntax Highlighter)</option> <option value="Soft Delete"{$filters_set['spi']['selected']['Soft Delete']}>Soft Delete</option> <option value="Admin Can Login as Any User"{$filters_set['spi']['selected']['Admin Can Login as Any User']}>Admin Can Login as Any User</option> <option value="Moderated Usergroup(s)"{$GLOBALS['tplvars']['selspl3']}>Moderated Usergroup(s)</option> <option value="Hide Sigs of New Users"{$filters_set['spi']['selected']['Hide Sigs of New Users']}>Hide Sigs of New Users</option> <option value="Display Name / User Nickname Plugin"{$GLOBALS['tplvars']['selspl4']}>Display Name / User Nickname Plugin</option> <option value="Preparser Cache"{$filters_set['spi']['selected']['Preparser Cache']}>Preparser Cache</option> <option value="Admin Security"{$filters_set['spi']['selected']['Admin Security']}>Admin Security</option> <option value="vB Quote"{$filters_set['spi']['selected']['vB Quote']}>vB Quote</option> <option value="No Special Characters in Usernames"{$filters_set['spi']['selected']['No Special Characters in Usernames']}>No Special Characters in Usernames</option> <option value="Duplicate/Dissect Post"{$GLOBALS['tplvars']['selspl5']}>Duplicate/Dissect Post</option> <option value="Quick Thread"{$filters_set['spi']['selected']['Quick Thread']}>Quick Thread</option> <option value="PM to New Users"{$filters_set['spi']['selected']['PM to New Users']}>PM to New Users</option> <option value="Easy MyCodes"{$filters_set['spi']['selected']['Easy MyCodes']}>Easy MyCodes</option> <option value="Memberships in Profile"{$filters_set['spi']['selected']['Memberships in Profile']}>Memberships in Profile</option> <option value="Mod User Notes"{$filters_set['spi']['selected']['Mod User Notes']}>Mod User Notes</option> <option value="View New Subscribed Posts"{$filters_set['spi']['selected']['View New Subscribed Posts']}>View New Subscribed Posts</option> <option value="AdminCP Dropdown Menus"{$filters_set['spi']['selected']['AdminCP Dropdown Menus']}>AdminCP Dropdown Menus</option> <option value="Dynamic Board Stats"{$filters_set['spi']['selected']['Dynamic Board Stats']}>Dynamic Board Stats</option> <option value="Locked Thread Quick Reply Warning"{$filters_set['spi']['selected']['Locked Thread Quick Reply Warning']}>Locked Thread Quick Reply Warning</option> <option value="Visible Moderator Thread Notes"{$filters_set['spi']['selected']['Visible Moderator Thread Notes']}>Visible Moderator Thread Notes</option> <option value="Usergroup Lock"{$filters_set['spi']['selected']['Usergroup Lock']}>Usergroup Lock</option> <option value="Thread Starter Locking"{$filters_set['spi']['selected']['Thread Starter Locking']}>Thread Starter Locking</option> <option value="Search Auto-redirect"{$GLOBALS['tplvars']['selspl6']}>Search Auto-redirect</option> <option value="No ALL-CAPS in Posts/PMs"{$GLOBALS['tplvars']['selspl7']}>No ALL-CAPS in Posts/PMs</option> </select> <input type="submit" class="button" value="Filter Threads" /> </form> </div> <div class="float_right" style="margin-right: 9px; margin-top: 3px;"> <strong>{$lang->xtsupport_filter_issues}</strong> </div> </td> </tr> <tr> <td class="tcat" colspan="4" width="70%"> <span class="smalltext"><strong><a href="{$sorturl}&amp;sortby=subject&amp;order=asc">{$lang->thread}</a> {$orderarrow['subject']} / <a href="{$sorturl}&amp;sortby=starter&amp;order=asc">{$lang->author}</a> {$orderarrow['starter']}</strong></span> </td> <td class="tcat" align="center" width="7%"><span class="smalltext"><strong><a href="{$sorturl}&amp;sortby=replies&amp;order=desc">{$lang->replies}</a> {$orderarrow['replies']}</strong></span></td> <td class="tcat" align="right" width="25%" style="white-space: nowrap;"><span class="smalltext"><strong><a href="{$sorturl}&amp;sortby=tf_spi&amp;order=asc">{$lang->xtsupport_plugins}</a> {$orderarrow['tf_spi']} / <a href="{$sorturl}&amp;sortby=lastpost&amp;order=desc">{$lang->lastpost}</a> {$orderarrow['lastpost']}</strong></span></td> {$inlinemodcol} </tr> {$selectall} {$announcementlist} {$threads}{$nullthreads} <tr> <td class="tcat" colspan="{$colspan}"> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}"> <tr> <td class="security" width="1">&nbsp;</td> <td class="smalltext"><a href="{$forumurl_q}filtertf_sac=Security"><strong>Security Issue</strong></a></td> <td class="conflict" width="1">&nbsp;</td> <td class="smalltext"><a href="{$forumurl_q}filtertf_sac=Plugin Conflict"><strong>Plugin Conflict</strong></a></td> <td class="xtsbug" width="1">&nbsp;</td> <td class="smalltext"><a href="{$forumurl_q}filtertf_sac=Bug"><strong>Bug Issue</strong></a></td> <td class="normthread" width="1">&nbsp;</td> <td class="smalltext"><a href="{$forumurl_q}filtertf_sac="><strong>Normal Issue</strong></a></td> <td class="solved" width="1">&nbsp;</td> <td class="smalltext"><a href="{$forumurl_q}filtertf_sis=Solved"><strong>Solved Issue</strong></a></td> <td class="unsolved" width="1">&nbsp;</td> <td class="smalltext"><a href="{$forumurl_q}filtertf_sis=Unsolved"><strong>Unsolved Issue</strong></a></td> </tr> </table> </td> </tr> <tr> <td class="tfoot" align="right" colspan="{$colspan}"> <div style="float: left; margin: 4px;"> <span class="smalltext"><strong><a href="misc.php?action=markread&amp;fid={$fid}">{$lang->markforum_read}</a> | <a href="usercp2.php?action={$add_remove_subscription}subscription&amp;type=forum&amp;fid={$fid}&amp;my_post_key={$mybb->post_code}">{$add_remove_subscription_text}</a>{$clearstoredpass}</strong></span> </div> <form action="forumdisplay.php" method="get"> <input type="hidden" name="selectall" value="{$allselected}" /> <input type="hidden" name="fid" value="{$fid}" /> <select name="sortby"> {$sort_by_prefix}<option value="subject" {$sortsel['subject']}>{$lang->sort_by_subject}</option> <option value="lastpost" {$sortsel['lastpost']}>{$lang->sort_by_lastpost}</option> <option value="starter" {$sortsel['starter']}>{$lang->sort_by_starter}</option> <option value="started" {$sortsel['started']}>{$lang->sort_by_started}</option> {$ratingsort} <option value="replies" {$sortsel['replies']}>{$lang->sort_by_replies}</option> <option value="views" {$sortsel['views']}>{$lang->sort_by_views}</option> <option value="icon" {$sortsel['icon']}>{$lang->sort_by_icon}</option> <option value="lastposter" {$sortsel['lastposter']}>{$lang->sort_by_lastposter}</option> <option value="attachmentcount" {$sortsel['attachmentcount']}>{$lang->sort_by_attachmentcount}</option> <option value="tf_spi" {$sortsel['tf_spi']}>{$lang->xtsupport_sort_by_plugins}</option> <option value="tf_sis" {$sortsel['tf_sis']}>{$lang->xtsupport_sort_by_status}</option> {$xthreads_extra_sorting} </select> <select name="order"> <option value="asc" {$ordersel['asc']}>{$lang->sort_order_asc}</option> <option value="desc" {$ordersel['desc']}>{$lang->sort_order_desc}</option> </select> <select name="datecut"> <option value="1" {$datecutsel['1']}>{$lang->datelimit_1day}</option> <option value="5" {$datecutsel['5']}>{$lang->datelimit_5days}</option> <option value="10" {$datecutsel['10']}>{$lang->datelimit_10days}</option> <option value="20" {$datecutsel['20']}>{$lang->datelimit_20days}</option> <option value="50" {$datecutsel['50']}>{$lang->datelimit_50days}</option> <option value="75" {$datecutsel['75']}>{$lang->datelimit_75days}</option> <option value="100" {$datecutsel['100']}>{$lang->datelimit_100days}</option> <option value="365" {$datecutsel['365']}>{$lang->datelimit_lastyear}</option> <option value="9999" {$datecutsel['9999']}>{$lang->datelimit_beginning}</option> </select> {$gobutton} </form> </td> </tr> </table> <div class="float_left"> {$multipage} </div> <div class="float_right" style="margin-top: 4px;"> {$newthread} </div> <br style="clear: both;" /> <br /> <div class="float_left"> <div class="float_left"> <dl class="thread_legend smalltext"> <dd><img src="{$theme['imgdir']}/newfolder.gif" alt="{$lang->new_thread}" title="{$lang->new_thread}" /> {$lang->new_thread}</dd> <dd><img src="{$theme['imgdir']}/newhotfolder.gif" alt="{$lang->new_hot_thread}" title="{$lang->new_hot_thread}" /> {$lang->new_hot_thread}</dd> <dd><img src="{$theme['imgdir']}/hotfolder.gif" alt="{$lang->hot_thread}" title="{$lang->hot_thread}" /> {$lang->hot_thread}</dd> </dl> </div> <div class="float_left"> <dl class="thread_legend smalltext"> <dd><img src="{$theme['imgdir']}/folder.gif" alt="{$lang->no_new_thread}" title="{$lang->no_new_thread}" /> {$lang->no_new_thread}</dd> <dd><img src="{$theme['imgdir']}/dot_folder.gif" alt="{$lang->posts_by_you}" title="{$lang->posts_by_you}" /> {$lang->posts_by_you}</dd> <dd><img src="{$theme['imgdir']}/lockfolder.gif" alt="{$lang->locked_thread}" title="{$lang->locked_thread}" /> {$lang->locked_thread}</dd> </dl> </div> <br style="clear: both" /> </div> <div class="float_right" style="text-align: right;"> {$inlinemod} {$searchforum} {$forumjump} </div> <br style="clear: both" /> {$inline_edit_js} <div class="smalltext" style="text-align: center;"> {$foruminfo['name']}<br /> Powered by: <a href="http://mybbhacks.zingaburga.com/showthread.php?tid=288">XThreads</a> &ndash; <a href="http://mybbhacks.zingaburga.com">MyBB Hacks</a> </div>

   ---

5. xtsupport_newthread
   
   HTML Code

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   <html> <head> <title>{$lang->newthread_in}</title> {$headerinclude} <script type="text/javascript" src="jscripts/post.js?ver=1400"></script> </head> <body> {$header} {$preview} {$thread_errors} {$attacherror} <form action="newthread.php?fid={$fid}&amp;processed=1" method="post" enctype="multipart/form-data" name="input"> <input type="hidden" name="my_post_key" value="{$mybb->post_code}" /> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" class="tborder"> <tr> <td class="thead" colspan="2"><strong>{$lang->post_new_thread}</strong></td> </tr> <tr> <td class="trow2" valign="top"> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" width="100%"> <tr> <td> <strong>{$lang->thread_subject}</strong><br /> {$prefixselect}<input type="text" class="textbox" name="subject" size="40" maxlength="85" value="{$subject}" tabindex="1" /> </td> </tr> {$extra_threadfields} </table> </td> <td class="trow2" valign="top"> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" width="100%"> <tr> <td> <strong>{$lang->your_message}</strong><br /> <textarea name="message" id="message" rows="20" cols="70" tabindex="2">{$message}</textarea> {$codebuttons} {$multiquote_external} </td> </tr> {$tfinputrow['sci']} </table> </td> </tr> </table> <br /> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" class="tborder"> <tr> <td class="thead" colspan="2"><strong>{$lang->post_new_thread2}</strong></td> </tr> <tr> <td class="trow2" valign="top" width="50%"> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" width="100%"> {$tfinputrow['spl']} {$tfinputrow['spo']} </table> </td> <td class="trow2" valign="top"> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" width="100%"> {$tfinputrow['swd']} {$tfinputrow['swt']} {$tfinputrow['sac']} </table> </td> </tr> </table> <br /> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" class="tborder"> <tr> <td class="thead" colspan="2"><strong>{$lang->post_new_thread3}</strong></td> </tr> {$loginbox} <tr> <td class="trow1" valign="top" width="20%"><strong>{$lang->post_options}</strong></td> <td class="trow1"><span class="smalltext"> <label><input type="checkbox" class="checkbox" name="postoptions[signature]" value="1" tabindex="7"{$postoptionschecked['signature']} /> {$lang->options_sig}</label> {$disablesmilies}</span></td> </tr> {$modoptions} {$subscriptionmethod} {$pollbox} {$captcha} </table> {$attachbox} <br /> <div style="text-align:center"><input type="submit" class="button" name="submit" value="{$lang->post_thread}" tabindex="4" accesskey="s" /> <input type="submit" class="button" name="previewpost" value="{$lang->preview_post}" tabindex="5" />{$savedraftbutton}</div> <input type="hidden" name="action" value="do_newthread" /> <input type="hidden" name="posthash" value="{$posthash}" /> <input type="hidden" name="attachmentaid" value="" /> <input type="hidden" name="attachmentact" value="" /> <input type="hidden" name="quoted_ids" value="{$quoted_ids}" /> <input type="hidden" name="tid" value="{$tid}" /> {$editdraftpid} </form> {$forumrules} {$footer} </body> </html>

   ---

6. xtsupport_postbit
   
   HTML Code

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   {$ignore_bit} <a name="pid{$post['pid']}" id="pid{$post['pid']}"></a> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" class="tborder" style="{$post_extra_style} {$post_visibility}" id="post_{$post['pid']}"> <tbody> <tr> <td class="tcat"> <div class="float_left smalltext"> {$post['postdate']}, {$post['posttime']} <span id="edited_by_{$post['pid']}">{$post['editedmsg']}</span> </div> {$post['posturl']} </td> </tr> <tr> <td class="trow1 {$unapproved_shade}{$GLOBALS['tplvars']['solvepostcss'][$id]}"> <table cellspacing="0" cellpadding="0" border="0" style="width: 100%;"> <tr> <td class="post_avatar" width="1" style="{$post['avatar_padding']}"> {$post['useravatar']} </td> <td class="post_author"> <strong><span class="largetext">{$post['profilelink']}</span></strong> {$post['onlinestatus']}<br /> <span class="smalltext"> {$post['usertitle']}<br /> {$post['userstars']} {$post['groupimage']} </span> </td> <td class="smalltext post_author_info" width="165"> {$post['user_details']} </td> </tr> </table> </td> </tr> <tr> <td class="trow2 post_content {$unapproved_shade}{$GLOBALS['tplvars']['solvepostcss'][$id]}"> <div class="float_right"><!--{$GLOBALS['tplvars']['solvebutton1']}{$post['pid']}{$GLOBALS['tplvars']['solvebutton2']}--></div> <span class="smalltext"><strong>{$post['icon']}{$post['subject']} {$post['subject_extra']}</strong></span> <div class="post_body clear" id="pid_{$post['pid']}"> {$post['message']} </div> {$post['attachments']} {$post['signature']} <div class="post_meta" id="post_meta_{$post['pid']}"> {$post['iplogged']} </div> </td> </tr> <tr> <td class="trow1 post_buttons {$unapproved_shade}{$GLOBALS['tplvars']['solvepostcss'][$id]}"> <div class="author_buttons float_left"> {$post['button_email']}{$post['button_pm']}{$post['button_www']}{$post['button_find']}{$post['button_rep']} </div> <div class="post_management_buttons float_right">{$post['button_edit']}{$post['button_quickdelete']}{$post['button_quote']}{$post['button_multiquote']}{$post['button_report']}{$post['button_warn']}{$post['button_reply_pm']}{$post['button_replyall_pm']}{$post['button_forward_pm']}{$post['button_delete_pm']} </div> </td> </tr> </tbody> </table>

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7. xtsupport_postbit_classic
   
   HTML Code

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   {$ignore_bit} <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" class="tborder" style="{$post_extra_style} {$post_visibility}" id="post_{$post['pid']}"> <tr> <td class="{$altbg}" width="15%" valign="top" style="white-space: nowrap; text-align: center;{$GLOBALS['tplvars']['solvepostcss'][$id]}"><a name="pid{$post['pid']}" id="pid{$post['pid']}"></a> <strong><span class="largetext">{$post['profilelink']}</span></strong> {$post['onlinestatus']}<br /> <span class="smalltext"> {$post['usertitle']}<br /> {$post['userstars']} {$post['groupimage']} {$post['useravatar']}<br /> {$post['user_details']} </span> </td> <td class="{$altbg}{$GLOBALS['tplvars']['solvepostcss'][$id]}" valign="top"> <table width="100%"> <tr><td>{$post['posturl']}<span class="smalltext"><strong>{$post['icon']}{$post['subject']} {$post['subject_extra']}</strong></span> <br /> <div class='float_right"><!--{$GLOBALS['tplvars']['solvebutton1']}{$post['pid']}{$GLOBALS['tplvars']['solvebutton2']}--></div> <div id="pid_{$post['pid']} clear" style="padding: 5px 0 5px 0;"> {$post['message']} </div> {$post['attachments']} {$post['signature']} <div style="text-align: right; vertical-align: bottom;" id="post_meta_{$post['pid']}"> <div id="edited_by_{$post['pid']}">{$post['editedmsg']}</div> {$post['iplogged']} </div> </td></tr> </table> </td> </tr> <tr> <td class="{$altbg}{$GLOBALS['tplvars']['solvepostcss'][$id]}" style="white-space: nowrap; text-align: center; vertical-align: middle;"><span class="smalltext">{$post['postdate']} {$post['posttime']}</span></td> <td class="{$altbg}{$GLOBALS['tplvars']['solvepostcss'][$id]}" style="vertical-align: middle;"> <table width="100%" border="0" cellpadding="0" cellspacing="0"> <tr valign="bottom"> <td align="left" ><span class="smalltext">{$post['button_email']}{$post['button_pm']}{$post['button_www']}{$post['button_find']}{$post['button_rep']}</span></td> <td align="right">{$post['button_edit']}{$post['button_quickdelete']}{$post['button_quote']}{$post['button_multiquote']}{$post['button_report']}{$post['button_warn']}{$post['button_reply_pm']}{$post['button_replyall_pm']}{$post['button_forward_pm']}{$post['button_delete_pm']}</td> </tr> </table> </td> </tr> </table>

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8. xtsupport_postbit_first
   
   HTML Code

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   {$ignore_bit} <a name="pid{$post['pid']}" id="pid{$post['pid']}"></a> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" class="tborder" style="{$post_extra_style} {$post_visibility}" id="post_{$post['pid']}"> <tbody> <tr> <td class="tcat"> <div class="float_left smalltext"> {$post['postdate']}, {$post['posttime']} <span id="edited_by_{$post['pid']}">{$post['editedmsg']}</span> </div> {$post['posturl']} </td> </tr> <tr> <td class="trow1 {$unapproved_shade}{$GLOBALS['tplvars']['solvepostcss'][$id]}"> <table cellspacing="0" cellpadding="0" border="0" style="width: 100%;"> <tr> <td class="post_avatar" width="1" style="{$post['avatar_padding']}"> {$post['useravatar']} </td> <td class="post_author"> <strong><span class="largetext">{$post['profilelink']}</span></strong> {$post['onlinestatus']}<br /> <span class="smalltext"> {$post['usertitle']}<br /> {$post['userstars']} {$post['groupimage']} </span> </td> <td class="smalltext post_author_info" width="165"> {$post['user_details']} </td> </tr> </table> </td> </tr> <tr> <td class="trow2 post_content {$unapproved_shade}{$GLOBALS['tplvars']['solvepostcss'][$id]}"> <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" class="tborder"> <tr> <td class="thead" colspan="2">{$GLOBALS['tplvars']['spil']}</td> </tr> {$GLOBALS['threadfields']['xtspt_solvepost']} <tr> <td class="trow1" valign="top" width="20%"><strong>{$GLOBALS['tplvars']['issue_title']}</strong></td> <td class="trow1" valign="top"> <span class="float_right"><!--{$GLOBALS['tplvars']['solvebutton1']}{$post['pid']}{$GLOBALS['tplvars']['solvebutton2']}--></span> {$post['icon']}{$post['subject']} {$post['subject_extra']} </td> </tr> {$GLOBALS['threadfields']['sis']} {$GLOBALS['threadfields']['sgc']} {$GLOBALS['threadfields']['smv']} {$GLOBALS['threadfields']['smk']} {$GLOBALS['threadfields']['sur']} {$GLOBALS['threadfields']['sdc']} {$GLOBALS['threadfields']['swd']} {$GLOBALS['threadfields']['swt']} {$GLOBALS['threadfields']['spl']} </table> {$GLOBALS['threadfields']['spo']} <div class="post_body" id="pid_{$post['pid']}"> {$post['message']} </div> {$post['attachments']} {$post['signature']} <div class="post_meta" id="post_meta_{$post['pid']}"> {$post['iplogged']} </div> </td> </tr> <tr> <td class="trow1 post_buttons {$unapproved_shade}{$GLOBALS['tplvars']['solvepostcss'][$id]}"> <div class="author_buttons float_left"> {$post['button_email']}{$post['button_pm']}{$post['button_www']}{$post['button_find']}{$post['button_rep']} </div> <div class="post_management_buttons float_right">{$post['button_edit']}{$post['button_quickdelete']}{$post['button_quote']}{$post['button_multiquote']}{$post['button_report']}{$post['button_warn']}{$post['button_reply_pm']}{$post['button_replyall_pm']}{$post['button_forward_pm']}{$post['button_delete_pm']} </div> </td> </tr> </tbody> </table>

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9. xtsupport_postbit_first_classic
   
   HTML Code

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   {$ignore_bit} <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" class="tborder" style="{$post_extra_style} {$post_visibility}" id="post_{$post['pid']}"> <tr> <td class="{$altbg}{$GLOBALS['tplvars']['solvepostcss'][$id]}" width="15%" valign="top" style="white-space: nowrap; text-align: center;"> <a name="pid{$post['pid']}" id="pid{$post['pid']}"></a> <strong><span class="largetext">{$post['profilelink']}</span></strong> {$post['onlinestatus']}<br /> <span class="smalltext"> {$post['usertitle']}<br /> {$post['userstars']} {$post['groupimage']} {$post['useravatar']}<br /> {$post['user_details']} </span> </td> <td class="{$altbg}{$GLOBALS['tplvars']['solvepostcss'][$id]}" valign="top"> <table width="100%"> <tr> <td> {$post['posturl']} <table border="0" cellspacing="{$theme['borderwidth']}" cellpadding="{$theme['tablespace']}" class="tborder"> <tr> <td class="thead" colspan="2">{$GLOBALS['tplvars']['spil']}</td> </tr> {$GLOBALS['threadfields']['xtspt_solvepost']} <tr> <td class="trow1" valign="top" width="20%"><strong>{$GLOBALS['tplvars']['issue_title']}</strong></td> <td class="trow1" valign="top"><span style="float: right;"><!--{$GLOBALS['tplvars']['solvebutton1']}{$post['pid']}{$GLOBALS['tplvars']['solvebutton2']}--></span>{$post['icon']}{$post['subject']} {$post['subject_extra']}</td> </tr> {$GLOBALS['threadfields']['sis']} {$GLOBALS['threadfields']['sgc']} {$GLOBALS['threadfields']['smv']} {$GLOBALS['threadfields']['smk']} {$GLOBALS['threadfields']['sur']} {$GLOBALS['threadfields']['sdc']} {$GLOBALS['threadfields']['swd']} {$GLOBALS['threadfields']['swt']} {$GLOBALS['threadfields']['spl']} </table> {$GLOBALS['threadfields']['spo']} <div id="pid_{$post['pid']}" style="padding: 5px 0 5px 0;"> {$post['message']} </div> {$post['attachments']} {$post['signature']} <div style="text-align: right; vertical-align: bottom;" id="post_meta_{$post['pid']}"> <div id="edited_by_{$post['pid']}">{$post['editedmsg']}</div> {$post['iplogged']} </div> </td> </tr> </table> </td> </tr> <tr> <td class="{$altbg}{$GLOBALS['tplvars']['solvepostcss'][$id]}" style="white-space: nowrap; text-align: center; vertical-align: middle;"><span class="smalltext">{$post['postdate']} {$post['posttime']}</span></td> <td class="{$altbg}{$GLOBALS['tplvars']['solvepostcss'][$id]}" style="vertical-align: middle;"> <table width="100%" border="0" cellpadding="0" cellspacing="0"> <tr valign="bottom"> <td align="left" ><span class="smalltext">{$post['button_email']}{$post['button_pm']}{$post['button_www']}{$post['button_find']}{$post['button_rep']}</span></td> <td align="right">{$post['button_edit']}{$post['button_quickdelete']}{$post['button_quote']}{$post['button_multiquote']}{$post['button_report']}{$post['button_warn']}{$post['button_reply_pm']}{$post['button_replyall_pm']}{$post['button_forward_pm']}{$post['button_delete_pm']}</td> </tr> </table> </td> </tr> </table>

   ---

10. xtsupport_threadfields_inputrow
    
    HTML Code

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    <tr> <td class="trow2"> <strong>{$tf['desc']}</strong><br /> {$inputfield} </td> </tr>

    ---

Additional CSS Class
Add this class into our global.css:

Code:

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.security {background: #C0504D;} .conflict {background: #8064A2;} .xtsbug {background: #FFF6BF;} .normthread {background: #4F81BD;} .solved {background: #D6ECA6;} .unsolved {background: #C1C1C1;}

---

Modify it as our needs.

Custom Moderator Tools
Admin CP -> Moderator Tools -> Add New Thread Tool

1. Solved Issue
   With this custom moderator tools our forum staffs can mark threads as solved issue (if a user didn't update their threads status after their issue has been solved) and close the threads.
   • Name: Solved Issue
   • Short Description: Mark this thread as a Solved issue and close it.
   • Available in forums: Select forums -> Select our support forum.
   • Open/close thread?: Close
   • Modify Custom Thread Field(s):
     Field: sis
     Value: Solved
     
     Code:

     sis=Solved

     ---

2. Security Issue
   With this custom moderator tools our forum staffs can mark threads as security issue and unapprove the threads.
   • Name: Security Issue
   • Short Description: Mark this issue as security issue and unapprove it.
   • Available in forums: Select forums -> Select our support forum.
   • Approve/Unapprove thread?: Unapprove
   • Modify Custom Thread Field(s):
     Field: sac
     Value: Security
     
     Code:

     sac=Security

     ---

3. Plugin Conflict
   With this custom moderator tools our forum staffs can mark threads as plugin conflict issue.
   • Name: Plugin Conflict
   • Short Description: Mark this issue as plugin conflict
   • Available in forums: Select forums -> Select our support forum.
   • Modify Custom Thread Field(s):
     Field: sac
     Value: Plugin Conflict
     
     Code:

     sac=Plugin Conflict

     ---

4. Bug
   With this custom moderator tools our forum staffs can mark threads as bug of the plugin.
   • Name: Bug
   • Short Description: Mark this issue as bug.
   • Available in forums: Select forums -> Select our support forum.
   • Modify Custom Thread Field(s):
     Field: sac
     Value: Bug
     
     Code:

     sac=Bug

     ---

That is our simple Support Form
Please tell me if I make something wrong with it. I'm still learning

Additional Info:

• The Support Form should depends on what our forum about, or for what products the support form provided.
• We use language prefix for this example application (attached).
• Some variables in some Display Format come from other Display Format in other Custom Thread Fields.
• The templates above based on MyBB 1.6 templates.
  

Screenshots:

1. Newthread:
That is our support form.
   

2. Showthread:
If user fill all info - Minimum Info
       

Solved issue - Unsolved Issue
       

3. Threadlist
We put filter and issue legend here.
   

Live Demo:
http://www.14.mynie.co.cc/forumdisplay.php?fid=23
Not many threads I've created there. But at least it can show how the filter, sorting and issue legend work (I hope).
Note: All "issue" in the live demo is for testing only. There is no real issue like that in the actual plugins.

Edited:
07 March 2011 - 11 March 2011 - 18 March 2011